Shipping policy

Shipping Policy

Effective Date: 2/14/2026

Thank you for shopping with Media To Merch. Below you will find important information regarding order processing, shipping timelines, and delivery expectations.

Order Processing Time

All orders are processed within 2–5 business days. Because many of our products are made to order through our print-on-demand partners, production begins once your order is placed.

During high-volume seasons (holidays, promotions, or product launches), processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

United States: 3–7 business days after processing
International: 7–21 business days after processing

Please note that delivery times are estimates and may vary due to carrier delays, weather, or customs processing (for international orders).

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. Media To Merch is not responsible for packages delivered to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us within 24 hours of placing your order.

Lost, Stolen, or Delayed Packages

Media To Merch is not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package is lost in transit, please contact the shipping carrier directly.

For significant delays, feel free to contact us at [Your Email Address], and we will assist in filing a claim if necessary.